SEVERAL warehouses closed Tuesday as Amazon went down, delaying deliveries and frustrating “bored” workers.
Users started reporting issues on Tuesday morning, and the platform was still down for many by the afternoon.
However, Amazon announced at around 2:43 p.m. that “it has mitigated the underlying issue causing network issues and is working to fully recover all services.”
Before the outage was brought under control, however, many warehouses were forced to close.
Business intern reports that a warehouse in the Pacific Northwest saw “anything that uses a computer” shut down during the outage, leaving employees “completely bored”.
A small delivery company contracted by Amazon told BI that many of their east coast drivers were already on the road when the outage happened around noon had to pull over to the side of the road.
But some delivery drivers on the east coast did not have their workday affected by the outage, and on the west coast, the outage began with most vans unloaded.
Many West Coast drivers had to wait in parking lots, unable to determine which package would go where.
“My DSP has 20 drivers sitting in the parking lot, in the cold,” one user wrote on Reddit. “I’m just waiting. Our warehouse can’t scan or package, so we have to wait until they even do this part. Like bruh, let’s go home, before we all catch pneumonia and I really can’t drive. “
According to New York Daily News, the issue was with the company’s US-East-1 servers, a hub for Amazon’s cloud computing platform.
People were reporting that they were having trouble signing in, accessing Amazon-owned websites, the Amazon app, or their AWS console.
Ring, Disney + and even doorbell users Tinder would have encountered problems.
Problem reports in the United States began to pick up around 10:30 a.m. ET.
The issue was also affecting users in the UK and the outage was reportedly global.
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